Forum Discussion
domestic violence and transfers of service
I'm leaving an abusive relationship, and would like to be able to keep my phone and device payments and assume liability so that I can continue to exist and survive without this person. They set up a...
T-Mobile has created a new process to help survivors of domestic violence stay connected. There are a few different ways to get through the process and many resources available so you can get the support you need however it is best for you. Check out all the details at Ayudamos a los clientes a mantenerse conectados y a salvo | Asistencia de T-Mobile
My ex-husband was just convicted for 5 years in prison. He has two lines on my account. I have a continuous protective order now and I would like to remove his lines from my account. Does T-Mobile have a policy that can help me with that? He was arrested with the phones so they are in the custody of his family now but I can't talk to them. I see that there is an option if I am not the primary, but is there another option to help me as the primary?
