Forum Discussion
Dropped calls in my house
I have had a problem with calls dropping when I am at home. I live in Chicago, and my phone works fine everywhere but at home. I am talking fine, and then, the call goes dead. Sometimes it come...
I took a look through our No se puede llamar, llamadas interrumpidas y otros problemas de llamadas and you've done most of the troubleshooting. As long as you're on the latest software and the issue happens without a case, the next step is to contáctanos. An Expert will take a closer look, may have some additional troubleshooting to complete, and will get this escalated as needed.
This is happening to me too, and it is infuriating. I have a 1Gb symmetrical fiber connection, with a WiFi6 router 15ft away from me. No other device (be it PC, Mac, Firestick etc...) loses connectivity, but this p.o.s T-Mo service drops calls randomly. It's enough to make me want to jump ship because I am forced now to take calls over skype on my PC as my phone cannot be relied upon.
And no, I am not moving amount. Instead of spending money on shi**y tuesday promotions how about actually properly enhancing your IT infrastructure???
