Forum Discussion
Email says I 'deleted my account' but I didn't!
I just got a email saying "You recently deleted your Mobile Internet account." but I haven't made ANY changes to my account, so what's going on here!? Just for reference, yes, I checked to mak...
You may be the victim of a "port out" fraud. Do you know if your account had a port out PIN? A port out fraud is a way for criminals to gain control of your cellular number in order to be able to validate password changes to bank accounts, etc. Have you set up your account login on T-Mobile.com? If not, I'd call customer service.
This forum is not customer service. It's a community forum. The people here (many of whom, like myself, are just customers) do not have access to your account records. Contáctanos
Just received an exact same email. I called T-Mobile (611) and the rep told me to disregard the email after verifying my account has not been tampered with and no changes has been applied. Seems like a scam but then it looks legit with no links to click and the correct T-Mobile support number.
