Forum Discussion
Email says I 'deleted my account' but I didn't!
I just got a email saying "You recently deleted your Mobile Internet account." but I haven't made ANY changes to my account, so what's going on here!? Just for reference, yes, I checked to mak...
You may be the victim of a "port out" fraud. Do you know if your account had a port out PIN? A port out fraud is a way for criminals to gain control of your cellular number in order to be able to validate password changes to bank accounts, etc. Have you set up your account login on T-Mobile.com? If not, I'd call customer service.
This forum is not customer service. It's a community forum. The people here (many of whom, like myself, are just customers) do not have access to your account records. Contáctanos
I got the same message last night and so did my daughter. no links to click on. But we both are getting messages on our phones that we don't have a data plan. They don't work without wifi. I was on the phone with tbmobile for 2 hours last night, just left the store and they can't figure it out.
