Forum Discussion
email to text gateway now sending blank emails?
I have several people I communicate with via email-to-text. Normally, it works fine.
Over the past couple of weeks, something has changed. When I mail from stat.colostate.edu
(or even gmail.com) to a tmomail address, they receive it fine. When they reply, however,
the message is blank save for this in the body:
---boundaryRMS123--
All mail from @tmomail.net arrives with this line:
Content-Type: multipart/related;Type="text/html";boundary="-boundaryRMS123"
and as late as Sep 8, emails that arrived in my inbox had five parts: the html bit at the top, followed by the text bit and then 3 .gif bits. Sometime after that, it changed and now I get the one line in the body and nothing else.
Any advice is greatly appreciated.
Cheers.
This has to be an entire T-Mobile failure, because I’m seeing this all over the web and there’s not a single T-Mobile rep providing any insight.
DQ4U wrote:
I just noticed after having to update my cell phone a few days ago all my texts I send to email for backup everything is empty I'm not the only one spoke to people on the phone which was useless went into the store at least one of the employees checked on his phone and yes there is a problem
If I send a message from my email to text messaging that one shows up I don't know what is wrong with T-Mobile
Same here and I have called but so far nothing
Yes, when I text my email, it does get received, but the body is empty. This has been going on for a week. I called tech support, and of course, he knows nothing about it, so we reset my apps on the phone plus some settings, which I did not want to do. I told the tech support that I had my daughter text my email, and she has T-Mobile, and the same thing: the text does get received, but the body is empty. It is not my cell phone! He pretty much blew that off. It is very frustrating when someone texts me a link. I always send that text to my email so I can look at it later, or even with clients. I forward stuff just to back it up. Now I can't. It would be nice if someone in the tech department put down their coffee and fixed it, please.
There is another discussion on this in another thread, go to Community home and search for boundaryRMS123
The newest updates say it's a nationwide problem they are working on. Also in that thread -
I just got off the telephone with T-Mobile Agent, Quan'Day. She entered a Ticket, # 75239534, she said please give the engineers two to three days to investigate. Hopefully, this will be resolved very soon.
Yup, it is finally fixed.
