Forum Discussion

betterservice's avatar
betterservice
Network Novice
Hace 3 años

Essential 55 4g hot spot data --- how to add

The essentials 55 plan says :   Optional 4G high-speed data available for hotspot.  ------    How do I find this?  the rep I spoke with could not understand what I was asking.

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Hola @betterservice Adding the 10GB of hotspot data to the essentials plan can be done on the T-Mobile App or website. Agrega o elimina servicios | Asistencia de T-Mobile walks you right through how to manage those add-ons. Not sure why the rep you spoke with wouldn't understand adding a hotspot feature, but I am glad we have the ability to do it online. 

  • Ric221's avatar
    Ric221
    Bandwidth Buddy
    betterservice wrote:

    The essentials 55 plan says :   Optional 4G high-speed data available for hotspot.  ------    How do I find this?  the rep I spoke with could not understand what I was asking.

    That hotspot data is used by turning on the mobile hotspot on, on your phone. It is used for connecting a device online when you are not in Wi-Fi range to use a tablet or laptop or some type of streaming device.