Given wrong plan and now pending...

Thanks! Customer service has been very good with correcting problems, but there has been several problems from the very start. I first ordered the gateway for home internet. It's been really nice have a lower bill and more data than with Hughes net. I was so ready to cut that cord! A neighbor got it and received a TVision hub for his TV. I however, was charged $30 dollars and never got the hub. After talking with CC, the $30 was credited to my account which I felt was fair, but the hub is out of stock so only one TV in my home can use the gateway at this point. If they can't get one in another week or two, I plan to just purchase a fire stick or chromecast. Then when I decided to switch phones, even though they say $90 for the two 55+ MM the total was coming to $108 as it included some kind of insurance on the phones for 90 days. I then saw how much I was being charged for a regular MM plans ( only $10 lower than Verizon) and had to call again to get that insurance dropped and my plan corrected. They have been very good at working things out which is why I posted here. Just trying to get an idea on how long it usually takes for a plan correction. I've been with Verizon for YEARS, and I don't change carriers lightly. I will be keeping an eye on the account to see if it changes soon. They say no hidden fees so was actually a little concerned when I heard $108.