Forum Discussion

mcwong1027's avatar
mcwong1027
Newbie Caller
Hace 3 años

Pending Change 06/13/2023 A rate plan or service change is pending for Multiple Lines

I see the following message in my account history for June 2023:

=====================

Cambio pendiente

06/13/2023

A rate plan or service change is pending for Multiple Lines

======================

Does anyone know what that means?  I did not request for any changes to my account.

 

  • My message:

    Cambio pendiente

    08/23/2023

    A rate plan or service change is pending for Multiple Lines

    I have a similar message and freaked out thinking T-Mobile was changing my plan! ¡Oh no!   
    As I was calling 611 to talk to T-Mobile customer care I realized that some of our lines were offered Paramount+ Free for a year and sure enough the agent confirmed with me that was the pending change that would take affect 8/23/2023.  The free period of Paramount Plus would end and I would start being billed for it on 8/23/2023. I will cancel it before then.

    What a relief because I still have my original TMobile plan I purchased when T-Mobile first started with the original pricing. I would have a breakdown if they touched that. 
    So 😁 with T-Mobile

  • My message:

    Cambio pendiente

    08/23/2023

    A rate plan or service change is pending for Multiple Lines

    I have a similar message and freaked out thinking T-Mobile was changing my plan! ¡Oh no!   
    As I was calling 611 to talk to T-Mobile customer care I realized that some of our lines were offered Paramount+ Free for a year and sure enough the agent confirmed with me that was the pending change that would take affect 8/23/2023.  The free period of Paramount Plus would end and I would start being billed for it on 8/23/2023. I will cancel it before then.

    What a relief because I still have my original TMobile plan I purchased when T-Mobile first started with the original pricing. I would have a breakdown if they touched that. 
    So 😁 with T-Mobile

  • gramps28's avatar
    gramps28
    Router Royalty

    Are you on a promo rate that might be expiring in June?

  • gramps28's avatar
    gramps28
    Router Royalty

    Try contacting tmobile support and ask them.

    This is basically a user to user forum with some tmobile moderation that don't have account access.

  • LindyG's avatar
    LindyG
    Network Novice

    I do have an offer for 6 months free Apple TV+ that expires in June. Thanks for the help!