Forum Discussion
How can I block ALL text messages sent from EMAIL ADDRESSES?
I am receiving text messages from email addresses, How can I block them?
Hmmm, there's a few different ways these emails could be coming in, so I think we should try ruling some out. They could be going to [Your Phone Number]@tmomail.net, so let's turn that off. Could you change your Message Blocking settings on My T-Mobile so they Bloqueo de email TMOmail.net? That will help us isolate where they're coming from.
- LauraNewbie Caller
I have also had this same issue for weeks!!
Thank you Franzy for the tip!
I checked my history on my T-mobile account and found the same info. Even though the sender's information displays as an email on my phone, it says it comes from (624)5 which is MAIL like you said. Excellent find!
I blocked 6245 so hopefully that will fix this issue with spam email texts.
- TCBellyTransmission Trainee
brianFromNYC wrote:
Can T-Mobile comment on the issue? We are all receiving spam from various email addresses coming straight to SMS.
I can confirm that I have the “Block TMOmail.net email” and “Block Instant Message sent via SMS” and “Scam Block” all enabled.
I am on iPhone and can confirm that the message is labeled "text message" coming straight to my phone number (not an email address containing my phone's number), and it is also not labeled as "iMessage". (It is 100% an SMS message, not iMessage.)
I’ve forwarded every single one of these to 7726, and received confirmation.
I have pretty consistently received these messages around every day or every other day since porting in to T-Mobile and never received these messages on Verizon, so the inability to block (or ability to receive) these messages appears to be a T-Mobile issue.
I came across this post idk if it's been referenced but it pretty much sums up the futility of T-Mobiles account settings on this issue and the tech peeps not having a solution despite it being months now.
https://community.t-mobile.com/accounts-services-4/spam-emails-being-sent-to-phone-number-attmomail-net-despite-the-feature-being-blocked-in-message-blocking-settings-34671?postid=127729#post127729 - RefiTransmission Trainee
I had my number for almost 15 years on Sprint. Never once get an email to text spam; ever. I believe T-Mobile may need to dig deeper to find a solutions to this. I have a sense the ball is dropped time and again. :(
- N0_1Newbie Caller
T-mobile needs to fix this. I have never received a text message from an E-mail until the last few weeks, now I get several everyday. All from shady looking emails, every one of them different & all have shady looking http addresses. I never hand out my real phone number, especially online. How & why T-mobile would allow spammers to access their customers like this is beyond me. If anyone has a solution to this, id like to know it. & wth marked this as "Solved" ?
- irritablealltheRoaming Rookie
This is one of the messages it is an email. Not a number. And not a Tmobile
customer. It is spam.
- tmo_ianAdministrador de la comunidad
Hmmm, there's a few different ways these emails could be coming in, so I think we should try ruling some out. They could be going to [Your Phone Number]@tmomail.net, so let's turn that off. Could you change your Message Blocking settings on My T-Mobile so they Bloqueo de email TMOmail.net? That will help us isolate where they're coming from.
- jjjordanNewbie Caller
I've been having this same issue. I already updated my block settings for the tmomail.net email and the spam keeps coming.
- RED507Newbie Caller
8326435557 wrote:
I’m having the same issue.
I blocked tmomail.net email and I’m still getting the spam sms
They are coming from email addresses - i’ve attached the latest one as a screenshot
I’m getting these exact messages too….I turned on block tmomail.net and I still received one of these messages this morning….the only thing I can think of doing is turning on Block Instant Messages sent via SMS but I’m hesitant because I have an IPhone so I’m guessing android users can’t text me.
- spamissueNewbie Caller
I'm getting them and it awful. Sometime they come in batch of 5 or 6 messages. I've text to 7726 to report the spam many times but they keep coming. It's always from the same domain extension variations ie ...@student-topica.edu.vn, or ...@hanu.edu.vn
- AmandaH_Newbie Caller
PLEASE SHARE HOW TO FIX THIS AS MY DAUGHTER AND I ARE RECEIVING THESE MESSAGES AS WELL!!!
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