Forum Discussion

magenta7072789's avatar
magenta7072789
Network Novice
Hace 7 años

How can I dispute a T-Mobile collection account if they can’t find any outstanding balance account?

T-Mobile sent me to collections, I got off the phone with a representative and they can't find any account with a outstanding balance. How can I dispute it?
  • tmo_mike_c's avatar
    Hace 7 años

    This is super strange but there's gotta be an explanation for this. I say you should give our T-Force folks another shot at this. You can reach them by using the Facebook or Twitter links on our Community-2153​ page. They are super helpful and can shed some light on this.