how did you safely enroll in McAfee identity theft protection offered by T-Mobile to its customers affected by data breach?

skipc56 wrote:

I want to know how to cancel this service. I really don't need it. I have another that does the same thing this website does. For the last two days, I been calling several numbers, no luck. T-Mobile says, contact MacAfee. MacAfee says contact T-Mobile. i need a legit phone number to cancel.

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I COMPLETELY AGREE!!!  I have NEVER experienced SO MUCH finger pointing in my life!!  I spent TWO weeks of the blame game trying to resolve an issue.  In the end - I had to figure something out on my own.  I hope you find a resolution.  If nothing else contact your state's attorney general's office.  Most often they all have an online form you can find and submit.

I got signed up with the service… with some difficulty, but afterwards it was FAR WORSE!  It's an absolute JOKE, and the WORST customer service.  I won't go into the deplorable experiences I've had with McAfee support.  So I'm thinking about cancelling this, too!  

It's NOT even "real" monitoring.  You have no kind of special access with Experian, which I had found somewhere implied.  Some of the info I received was helpful, but I can't believe being abused by McAfee support for two years is going to prove helpful.