Forum Discussion
how do i get my $100 virtual gift card for switching to t mobile
I recently became a t mobile customer on Friday this past weekend and it said if I switch to t mobile I get a $100 prepaid MasterCard well I submitted my claim and when I check the status it says submission has been received and the promotion reward it says received but I have not received it yet or a text saying I got it what do I do to get the $100 card and who do I ask I guess call t mobile customer support?! And should I go to TMobile and trade in my old device because I purchased a new phone offline on T-Mobile.com and passed the credit check and now have a contract is there anything else I should do to get this prepaid MasterCard?!
@deathsia, we don’t have a contract, so that’s definitely in our favor.
I found out that the Visa card for internet was approved, but the ones for the two phone lines that were carried over were denied. I called, spoke with a nice representative, and within 10 minutes everything was fixed. She approved both cards, and a couple of days later I had the virtual cards (plastic cards take about 7-10 business days after they're requested upon activation). I'm satisfied.
What is the promo code for the rebate
Which one? I have one for internet and the other one for the phone line. You should've gotten an email with a link for the submission, too. Mine included the promo code(s).
So here it is almost April. Signed up end of December. Still says "received". But no gift card. I've called several times, just keep getting pushed off the next representative until I give up and hang up. On the one occasion I was given a different number, I was given the number to a scam health care finder. I won't want the service if they're just liars
Our service is super slow too.
Congrats, you all got scammed by T-Mobile. Hope you enjoy your legally binding 3yr contracts you can't break without a huge fine.
@deathsia, we don’t have a contract, so that’s definitely in our favor.
I found out that the Visa card for internet was approved, but the ones for the two phone lines that were carried over were denied. I called, spoke with a nice representative, and within 10 minutes everything was fixed. She approved both cards, and a couple of days later I had the virtual cards (plastic cards take about 7-10 business days after they're requested upon activation). I'm satisfied.
Same
