Forum Discussion

gogowojo's avatar
gogowojo
Network Novice
Hace 2 años

How to enable data again on a line?

I previously disabled data on a child's phone line. I'd like to now re-enable data but in the account add-on settings the option is no longer available only says "customer declined data." Do I need to call support to manually re-enable data for this line?

  • syaoran's avatar
    syaoran
    Transmission Titan

    It sounds like you did more than just turn it off.  You can call Support or reach out to T-Force Team via Facebook or Twitter through DM to have them re-enable the data for the line.  

  • gogowojo's avatar
    gogowojo
    Network Novice

    Does anyone else have experience with re-enabling data from Monthly Data Plan after declining it? There is only one option "No Data" for this line.