Forum Discussion
I can`t add my card as payment method
When I adding the card "Invalid error" appears. I also can`t pay by card at my account. What should I do? I called to the bank, everything is fine on their side. Transaction denied by T-Mobile....
Hmmm, this is odd. You should not get this message if this is your first time every trying to use this card. This message is something that comes up if you had used the card in the past and when it came time to auto pay your bill, if there were not enough funds on your card to complete the payment.
We will need to check the card in our systems but we cannot do that here on a public community forum. Por favor llámanos when you have a moment so our team of experts folks can open the investigation.
kikpew wrote:https://community.t-mobile.com/accounts-services-4/auto-pay-with-credit-cards-ends-49144Same here, I used same credit card for years to autopay my Tmobile, but last month it was disappears from my account and I do have past due payment. I tried to add it back manually but no success, all I got is "Oops. We're having a little trouble.We had a technical issue and couldn't process your request. Vuelve a intentarlo".
For me it looks like a big, not a small trouble. I can't also reach the customer service reps, only generated voice. This is unacceptable
