Forum Discussion
I was promised a third line for free and didn't receive it.
Hi. I joined T-Mobile last week with my family on a Magenta® MAX 55+ program. Among the various conditions that we were offered, we were told that if we move with three lines, the third line will be ...
I am having the same issue I was promise $800 for my phone some will go towards my new phone and some will be directed to my bill. They didn't credit me correctly. I was also told that my three lines would be $140 which I was reluctant to do since I was grandfather into an old deal for $140 for three unlimited lines. I was convince since it was the same price and the sales associate called someone that assure him I would get the deal. Now I am being charge $185 for the lines and when I went back in he told me there was nothing they can do when he called. This is also not the first time that this has happen to me as they did the same when I got my Iphone 11 two years ago and I had to call to argue with them in order to corrected and be credited.
