Forum Discussion
I was promised a third line for free and didn't receive it.
Hi. I joined T-Mobile last week with my family on a Magenta® MAX 55+ program. Among the various conditions that we were offered, we were told that if we move with three lines, the third line will be ...
Hello, when I first joined T-mobile I too was promised a free line since none of our phones would work coming over. Months later the free line dropped! Now I want to switch to visible so I called T-mobile and Ralph said he would drop my bill to half it is now to keep me. Then when I have called back (to make sure this promise was showing in their system) they say no rate drop was put in! Seriously looking at another carrier. The lack of an email or a chat and 25 minute wait times on the phone along with LIES is not worth this.
