Forum Discussion

mnikatorr's avatar
mnikatorr
Newbie Caller
Hace 8 años

Im trying to send a text to a 5 digit number and i get a response, "Service Access Denied", why?

I am trying to send a text to a 5 digit number and i get a response, "Services Access Denied", Why?
  • magentatechie's avatar
    magentatechie
    Hace 7 años

    Hey there, folks! There is a short code block that can appear on an account.  I'm not sure if the store has access to the tool used to remove it.  You'll need to reach out to 611 or T-Force to check and if short codes aren't blacklisted, they can file a trouble ticket for you.

tmo_marissa's avatar
tmo_marissa
Connection Curator
Hace 8 años

Hola @mnikatorr‌!  Just wanted to drop in and see if you'd had a chance to test other short codes to see if this issue is isolated to a particular number.  How is everything going?

- Marissa