Forum Discussion

BettyB's avatar
BettyB
Newbie Caller
Hace 7 meses

Impossible to get billing problems resolved (New customer)

Since I switched to T-Mobile a little over a month ago it's been nothing but problems. They have taken out for monthly bill twice, charged me for phones I do not have and misc charges that keep recurring.  After countless hours on the phone with them, I give up.  Anybody know how to contact corporate office?  Preferably E-Mail address.

  • There's no email address but if you use social media you can try using messenger on one of Tmobile’s social media accounts like Facebook or Twitter.

  • gramps28's avatar
    gramps28
    Router Royalty

    There's no email address but if you use social media you can try using messenger on one of Tmobile’s social media accounts like Facebook or Twitter.

  • I get paid one’s a month the 3 week out of every month and they cut my internet off because they think I don’t want to pay 

  • rickp's avatar
    rickp
    Transmission Trainee

    If you get one of those JD Power & Associates surveys this year, be sure to fill it out.