Forum Discussion
In-store Customer Service & Support, Negative 5 Stars, Thinking of Switching Carriers
T-Mobile used to have a US based support center, I think in El Paso, it was great. On several occasions calling 611, I was connected with the same agent, which never happens with any other company. ...
The 20 day return policy also includes the shipping time to get it back to Tmobile hence the 6 extra days.
