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HildaPoof
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Joined 4 years ago
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Re: T-Mobile Home Internet throttling speeds to certain servers (10x reduction)
HildaPoof wrote: I just posted about a similar experience with suspected throttling earlier this week and this is definitely interesting. This morning right after rebooting the router, I'm getting 730 kbps down, but 15 Mbps upload, which does seem weird if it's a tower issue like customer service likes to read off their little script. At this point, I'm ready to look for another option because I can't work with speeds this terrible, but I'll have to give the VPN idea a try first to see if that helps. The VPN didn't help unfortunately. My download speed is at least usable this evening (6.5 Mbps down, 19 Mbps up), but it still feels like internet I should be paying $10 for instead of $50.Re: T-Mobile Home Internet throttling speeds to certain servers (10x reduction)
I just posted about a similar experience with suspected throttling earlier this week and this is definitely interesting. This morning right after rebooting the router, I'm getting 730 kbps down, but 15 Mbps upload, which does seem weird if it's a tower issue like customer service likes to read off their little script. At this point, I'm ready to look for another option because I can't work with speeds this terrible, but I'll have to give the VPN idea a try first to see if that helps.Data speeds dropped to below 1 Mps. Am I being throttled?
Hi everyone, Since Tuesday of this week, I have been experiencing a steep drop in data speeds. I have typically been able to get between 60-80 Mbps reliably. Over the past few days, my download speed is topping out at around 5 Mbps, and that's right after a modem reboot. Eventually it drops to around 0.6 Mbps. Nothing has changed with the modem placement, no new devices on my network. It's just suddenly very very slow. Multiple reboots, unplugging and plugging back in, all the usual suspects don't work. I have the original Nokia modem if that makes a difference, but it hasn't had any trouble for a long time. Here's my signal info (I don't check this much, so I don't know if any of this is bad or good - the bars are the same as usual): I read recently that T-Mobile is going to start throttling heavy users. I checked my usage and I used about 735 GB of data in January. Is that enough to get me throttled? So far in February, I'm at 306 GB used. I'm not sure what the cutoff for "too much" data is, or what period of time is measured when deciding to throttle or not. I work from home, so I need to figure out if I use too much data to stay with T-Mobile. If anyone knows what the throttling threshold is, I'd appreciate it!Re: 5G Home internet keeps dropping
Estrella wrote: Day 2 of T Mobile home internet in Phoenix. Everything is working great with the exception of one problem. My connection has dropped at precisely 729a two mornings in a row. I have to unplug the gateway and replug…and that brings back my connection. I created a ticket for the "engineers" and waiting to great back. I see that this has been happening for months with other customers with varying degrees of drop offs. I don't see any posts lately and wonder if the problem is starting to go away on its own with most customers? Any suggestions on a fix recently? As stated…my service is 100pct the remainder of day It's definitely not going away. I'm rebooting the router once a day at minimum now due to dropped internet.Re: Home Internet Gateway Needs Reboot Multiple Times Daily, Internet Access Dropping
N4WWL wrote: I was experiencing multiple drops daily, sometimes multiple drops over a 2-hour period. However, this problem seems to have been resolved. My gateway has held a connection without dropping for19d1h31m. Perhaps there was a firmware upgrade that fixed the repeated dropouts or maybe the "tower maintenance" argument was legit. The current firmware I show is1.2103.00.0338. Anybody else experience a similar result? I've experienced the opposite result. I'm just back up from my 4th gateway reboot of the day, same firmware version as yours. This service has gone from amazing to garbage in only 4 months. Never thought I'd be on the verge of going back to Comcast, but this many network and/or equipment failures per day is not something I can accept on a daily basis.
