Forum Discussion

cstrengholt's avatar
cstrengholt
Newbie Caller
Hace 2 años

Incorrectly roaming

I am in the Washington State (in the town of Lynden) near the Canadian border. I have a T-Mobile mobile hotspot device I often use when I am working as I don't have a set office. Even though I am in ...
  • gramps28's avatar
    Hace 2 años
    cstrengholt wrote:
    gramps28 wrote:

    Have you turned off roaming?

    This is a mobile hotspot device, there is only the power button to turn it on/off that I can also use to toggle see the wifi network name and password. I could not find any way to turn off roaming. Maybe this is a thing I can do through my T-Mobile account online though?

    Try going into your Mytmobile account to check. If not there contact Tmobile support since this is basically a user to user forum with some tmobile moderation that don't have account access.