Forum Discussion
iPhone XS Order "Kept On Hold"
Hi I recently upgraded my Son's phone to the iPhone XS and when I check the order status it says "Kept on Hold." What does this mean?
That error is usually shows for devices that are backordered or there might have been a hiccup with the credit card payment? Have you contacted one of our Experts already?
Had this happen over the weekend. Spoke to an expert however here we are Wednesday and I am still in the "kept on hold status". I suppose I will be calling again.
