Forum Discussion
iPhone XS Order "Kept On Hold"
Hi I recently upgraded my Son's phone to the iPhone XS and when I check the order status it says "Kept on Hold." What does this mean?
That error is usually shows for devices that are backordered or there might have been a hiccup with the credit card payment? Have you contacted one of our Experts already?
Your "experts" don't know what they're doing. I keep getting conflicting information from each "expert" I talk to. Much like those about me I'm still on "kept on hold" status. I ordered my device in store but haven't been able to find reliable help yet.
