Forum Discussion
Limit data usage
Folks,
Looking for a way to block data usage at certain times for my kid. We have unlimited data, and he uses it late into the night.
Yes, I know the old fashioned way of taking the phone away would work 😊 , but he stays up later than me and I don't mind that, but I want him in bed by say midnight, and I want to cut off his data usage.
Family Allowances DOES NOT stop data usage as far as I can tell. I already have that turned on.
I may have to go back to limited data since at least that would stop him.
Barring the above, is there a way to turn off his hotspot/tethering? There seems to be a way for T-Mobile to do this centrally since they can control the data limit for it...
¡Gracias de antemano!
Hey, all! We're going through older posts with this feedback and making sure that everyone gets a chance to take a peek at our new family program, FamilyMode, launching today 6/29. You can read our blog about it here and learn more in the Resources list at the bottom: https://support.t-mobile.com/community/community/news-updates/blog/2018/06/27/meet-t-mobile-familymode-the-digital-ally-parents-need -- thank you for sharing your opinions with us!
- phl08Newbie Caller
As parents we are ultimately responsible. if the kids are eating too many cookies, we take the cookie jar away. If they are playing Xbox too much, we take away the controller(s). If they watch too much TV, we take it away.
If they’re using the phone when they shouldn’t be, we should take it away as well.
But my beef with this TMO Family Allowance feature is that it is essentially useless in the smartphone age when cellular data is 90% (or more) of the phone's usage profile. And yet, your the family allowance "feature" does not have any means to limit cellular data.
- mubblesNewbie Caller
Up-voting this!
- hnhapparelNewbie Caller
I was able to turn off data on sprint shared lines for any user. Seems like TMobile does not have that feature.
- lerpongbNewbie Caller
Familymode does not work, I have that option. My kid just deleted the App, or mess up the VPN. T-Mobile should have a similar option as Verizon has.
Verizon allows the parent to limit the DATA Usage of the monitored line. This could be the reason that I might be considering to switch back to Verizon.
- yarsmithNewbie Caller
Family Mode doesn't work either because your kid can just turn off the VPN on their device. That makes the whole thing worthless. It should be easy enough for T-Mobile to allow me to pause the data on a line whenever necessary.
- magenta5963518Newbie Caller
I *totally* echo this concern and complaint. T-Mobile, are you listening?! Currently on your home page is "Parenting in the digital age, simplified." That is laughable. I'm a software engineer with over 20 years' experience and am very tech savvy. Managing my kids' phone usage via Circle + CircleGo or FamilyMode or T-Mobile Family Allowances or [fill in the blank here] has been unbelievably challenging and frustrating. I can't imagine how hard this is for conscientious parents who aren't as tech savvy.
T-Mobile, *please* come out with a very simple way to set limits on, and pause, the data on my kids' phones. How hard can this be?!
I've tried CircleGo (aka FamilyMode) for years now and it is *flakey*. It does not work reliably. FamilyMode is NOT the solution to parents' problems with kid phone usage management.
- mcalister30Newbie Caller
This is a major bummer. We just switched over to T Mobile, thinking we would be able to set data limits on our kid's phone. Not only were we unable to do that, but she can also see that we have unlimited data. This is SUCH a bummer and is going to cause major problems for us.
PLEASE do something about this??? - leep_Newbie Caller
I came here looking for info about this feature. We just changed from Simple Choice with 6G data per line to T-Mobile One because our son in college is living in a house with no Wifi and needs to be able to use his phone as a hotspot. It didn't really occur to me until after I made the switch, what problems it would create with our 16 year old. When he was limited to 6G data, he was careful about his phone use. We have our Wifi set to shut off at 9:30, so he was basically forced to put his phone away shortly after that or risk using up all his data before the month was out. The Family Allowance feature is not at all what we need. Installing an app on HIS phone to control it -- anyone who knows teens at all knows this is a joke. I would like to be able to go in and cap his data allowance at 6G. Why is that not possible?? I have an Xfinity app on my phone that allows me to go in and edit the sleep/wake times for his devices on Wifi. Surely, T-Mobile can introduce the same thing?
- rocks2017Newbie Caller
Suddenlay sorry I switched to T-mobile. There is no reason I can't manage my child's data Usage. If t-mobile wanted to, they could fix this. We'll Give it A few more months then will probably have to switch again. I can't have this constant battle which was so easily fixed before.
- comedieNewbie Caller
Looking to limit, and be able to on/off data on daughter's phone. She is spending all time with youtube and surfing, and not getting school work done. Is becoming a very tense and negative situation at home. Very!
Appears all carriers except T-Mobile have this ability for parents to limit/cutoff data.
T-Mobile.... this is a hot button for lots of families. You need to step up and take care of your customers in this regard. Give us the option to parent appropriately!
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