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magenta5147617's avatar
magenta5147617
Network Novice
Hace 7 años

Locked out of account and support is unable to help?

My personal phone died about 2 weeks ago - it won't even power up anymore. I've been using my business phone as a backup while I looked at new phone options. Tonight I decided to just buy a new p...
  • qktreasures's avatar
    Hace 7 años

    Hey bud so here is a option to get that text code verification, you can install the tmoT-Mob digits app on your work phone & use that to receive the text on your personal line. Also could you just remove the Sim card from personal phone & put it in your work phone or another unlocked GSM phone? You can also log into tmo digits from any tablet or laptop/PC as well. Lastly what kind of phone is this, maybe there is a way to trick the phone to charge & turn on?

    If there is anything else I can help you with, please don't hesitate to ask. Thank you very much and have a wonderful day!!    

    All the best,

    Ron.