Forum Discussion
No longer customer but got email "T-Mobile Notification: Equipment Modified"
I haven’t been a customer for like 2+ years now, but I got this email: I called the number and someone answered but pretended to not speak English, the number is from the same town I used to live in.
I called billing and they could find no account associated with my email, or my last name and last for digits of social. I can't login to my account anymore because I don't have any phones associated with T-mobile anymore.
I am worried my identity has been stolen or something and I would like some answers, please!
| T-Mobile Notification: Equipment Modified | |||||
|
Full mail headers look legit too:
Received: by 2002:a59:8e41:0:b0:3c5:2449:7e65 with SMTP id n1csp304943vqs; Wed, 16 Aug 2023 15:57:19 -0700 (PDT)X-Google-Smtp-Source: AGHT+IFT2DLlZlsI/H9/3vd1BkWNXNP2cl+SMKFm1piBKEVxhcCOcvaHi+W2dlrKL/Z9JkC9aXz5X-Received: by 2002:a17:90b:124a:b0:263:3194:d691 with SMTP id gx10-20020a17090b124a00b002633194d691mr2927944pjb.45.1692226639622; Wed, 16 Aug 2023 15:57:19 -0700 (PDT)ARC-Seal: i=1; a=rsa-sha256; t=1692226639; cv=none; d=google.com; s=arc-20160816; b=RhGFJEMCFDUf0v1w9N5fhOlS/JviueCyPJyY0i5Md4nez3O1IqxlHdw3K1pZIDxh3+ ovQMTGYK/SptoMe6SAWVqmf0k99A8jI9qSrdq8aZmueL98czYOQV2q/R86y0Zc8ciIj9 aCcQScaqXZV/tiXZIwlJG46RrXC4Z8zL1v5quGkejMlS1MVUJRShJkbyaIHDxBQK0EHj dpn5vfjxKmQxF1nROrS7U3uDZuQvrdiXcC2/n1zn/CQ6AmYlwyRLoToyfzAJ1rcJ08Jd SKWzRT3fwEVa8wD6j8kge42OYkCLXnbnEhwwfut6B3iFuBWKcIHip6UR9sQKMzRv8psS khRg==ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=content-transfer-encoding:mime-version:subject:message-id:to:from :date; bh=hNFsZ8LdCll526CotCmw98plRELS3o+sn5GQZOLNIGw=; fh=W824foTyKiFA1aiYQX72nE7lLULVnvYwH3uFVyZxzoM=; b=NtqEt70ZM37rmd7AIGuhwDzkbzpi3RlX1lxJ6q4HgYb5q1Vkcr2hQ6ZqGXwud4P3mm xj3MrQhVZvwy9XP/FRx8U5q9YOoklQvOE5AR51bRnJZ3nYTt/tJsTglb2+A3MwOVDxsN P89kLNmEpdSfiMf4OslC5unUxudRUXxwePNtUQQLh8V49DfPlynzwd2rSLuP+uhmXAt2 Qai8T8MAofp2MRFd8jTSDbjjAqLUMZs1B14lgfF/jjUkL1qZ06Rh//ISsZEH4XUb4P5Q 4hXRSepzx2WhxQkfyxIeM96wWBWPrgFtlAHx54qVS7+01lB6VMtGbss17s4K5z/kXvPf QprQ==ARC-Authentication-Results: i=1; mx.google.com; spf=pass (google.com: domain of no-reply@t-mobile.com designates 208.54.143.151 as permitted sender) smtp.mailfrom=no-reply@t-mobile.com; dmarc=pass (p=REJECT sp=NONE dis=NONE) header.from=t-mobile.comReturn-Path: <no-reply@t-mobile.com>Received: from PRDPLBRML0018.T-MOBILE.COM (corpmail1.t-mobile.com. [208.54.143.151]) by mx.google.com with ESMTPS id ge17-20020a17090b0e1100b0026b51323933si363777pjb.158.2023.08.16.15.57.19 for <censored@censored> (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128); Wed, 16 Aug 2023 15:57:19 -0700 (PDT)Received-SPF: pass (google.com: domain of no-reply@t-mobile.com designates 208.54.143.151 as permitted sender) client-ip=208.54.143.151;Authentication-Results: mx.google.com; spf=pass (google.com: domain of no-reply@t-mobile.com designates 208.54.143.151 as permitted sender) smtp.mailfrom=no-reply@t-mobile.com; dmarc=pass (p=REJECT sp=NONE dis=NONE) header.from=t-mobile.comX-AuditID: 0a4aa72c-0505670000003da7-9b-64dd544f846eReceived: from e526bc26cfeb ( [208.54.55.126]) by PRDPLBRML0018.T-MOBILE.COM (This is a T-Mobile computer system. Anyone performing unauthorized activities is subject to disciplinary action.) with SMTP id 9C.B7.15783.F445DD46; Wed, 16 Aug 2023 15:57:19 -0700 (PDT)Date: Wed, 16 Aug 2023 22:57:19 +0000 (UTC)From: no-reply@t-mobile.comTo: censored@censoredMessage-ID: <1105127003.142526.1692226639082@e526bc26cfeb>Subject: Your T-Mobile Account has been updatedMIME-Version: 1.0Content-Type: text/html;charset=UTF-8Content-Transfer-Encoding: 7bit
