Forum Discussion
No se reciben llamadas y los mensajes de textos se demoran
Hi all, trying to find a resoultion to this issue that's been happening for the past 5 months. My phone is an unlocked HTC u11. Randomly I will not receive calls when I have full bars. No borra...
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Nuestra No se puede llamar, llamadas interrumpidas y otros problemas de llamadas is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Solución de problemas con mensajes de texto for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
My wife and I had the same problems (incoming calls went straight to voicemail and delay receiving text messages) for a while. We went to T-Mobile store and had SIM cards replaced, but the problems were not resolved. Out of frustration, I switched from 4G LTE to 2G for both our phones, we have been able to receive calls without any problem and text message delay without delay for more than two weeks now. Personally, I think that all the subject problems are related to T-Mobile 4G LTE itself. T-Mobile may have introduced bugs into its 4G LTE during the latest update by accident (?).
