Forum Discussion
No se reciben llamadas y los mensajes de textos se demoran
Hi all, trying to find a resoultion to this issue that's been happening for the past 5 months. My phone is an unlocked HTC u11. Randomly I will not receive calls when I have full bars. No borra...
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Nuestra No se puede llamar, llamadas interrumpidas y otros problemas de llamadas is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Solución de problemas con mensajes de texto for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
Not sure when t-mobil will fix this. Lately customer service told me to delete old messages to make room for new(never received) messages, DIDN'T WORK.
Will they take action when people loose important calls from loved ones, calls from work or a doctor missing calls from patients, a businessman never receiving calls from customers?
Wondering if t-mobil will reimburse people who lose patients/business because of issues with their network or when t-mobil starts getting sued in such cases?
Seriously thinking about emailing the CEO, found his email on twitter(link below), hoping the address is correct and he gets the email. Maybe others should email him too.
John Legere on Twitter: "Email me John.legere@t-mobile.com… "
