Forum Discussion
Prepaid SIM RESERVED status-can't use it and can't get REFUND
Hi! I have bought a SIM kit online- prepaid plan (due to COVID I can't go to a store and buy it). I have called for activation at T-Mobile customer support but they are telling me the...
Unfortunately prepaid service is non refundable whether used or not used.
Your best bet is to reach out to T-Force using messenger on one of Tmobile's social media platforms,
Facebook or Twitter to see if they can help activate the sim for you.
I called 2-3 times today and yesterday as well. Still NO luck!! 😥 I don't understand why is this happening. And nobody seems to be very helpful....they are telling me to wait 2h, then wait another 24h. No solution tho .....:😢
