Forum Discussion
Pricing breakdown expectations for Magenta Plans
I want to get some feedback from the community on pricing expectations before I call customer support to inquire about my billing charges. Through my previous experiences, support representatives ten...
Hola @cr2009 $55 per line is incorrect even for the first month. The way it should show up is you have a family plan for $80 and two lines say "included" and then the third line says $10. If you have anything else on your account like device insurance, premium netflix or other streaming services, or other features, you would see those charges outlined on the bill as well. Please reach out to our customer support team to have your bill for the first month corrected and make sure that your plan is updated to avoid extra charges or headache moving forward.
The way most people on the Community like to be connected with a support person is by messaging us on Facebook or Twitter. If you scroll down to the bottom of this page, you can click the icon for the one you want to use.
Hope this helps.
