Forum Discussion
jpdl
Hace 5 añosNetwork Novice
200mb free for life plan: Devices have no data service, but can go to tmobile.com
Hi everyone. I have two devices that have been long since active on the 200mb data for life plan. One is an ipad, one is an android tablet. The android tablet is my work tablet as a wildland...
hrao
Hace 5 añosRoaming Rookie
Please contact the T-Mobile handle @tmobilehelp on Twitter. They were quick enough to resolve the issue. Although I had to talk to a couple of people to let them know my situation. As they had removed the account altogether, took them some time to find me with my IMEI ID and reinstate the account. Quite frustrating that they would go this far to kill the data without any notice. And the support agents on the phone have no clue about the existence of such a plan.
Here’s the link from that announcement from 2013
https://www.t-mobile.com/news/press/t-mobile-reiterates-free-data-for-life-details
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