Forum Discussion
Authorized User vs Full Access
Please forward this complaint to the correct department. My son had issue with his cell phone and needed a new one while he was at college. After we struggled through the process and finall...
Im on the other end of this conversation. I am a mother of 4 grown children. If they are not paying their portion of the bill, I have to pay it or my like gets cut off too. So in my case, I do NOT want one of the children to be able to add a line, or upgrade their phone add a new EIP or anything without my permission. Because in the end, the bill is mine. With that said, Tmobile representative at a store allowed one of the children to add a 1200 EIP without my knowledge and I didnt know it until the bill came. They did NOT have full access on the site, but were still allowed to do it. I am not happy
