Forum Discussion
Being charged fees and taxes on old addresses
I recently looked back at my billing history, and I am being charged T-Mobile fees and charges as well as government taxes on fees on 3 separate addresses. One address I haven't lived at in over 10 ...
This is also happening to me. Being billed taxes and fees on addresses dating back to 2006. T-mobile will not give me my old statements so I can verify what the charge me. They keep promising the statements, then nothing. When I first complained about this, they offered to refund me for 3 months of overcharges. When I said no, you need to refund me for all the overcharges, they changed their story. Now they are saying the taxes are "included" in my monthly plan. Yet there are separate line items for them on my bill. They talk in circles. I'm so pissed about this. I'm considering going to the Attorney General for my state.
