Forum Discussion
Calls from 866-612-2490
Hello, Keep getting calls from 866-612-2490 and it says it is from Tmobile customer support to check on the feedback. Is this a spam or a genuine tmobile call? Has anyone else these received calls...
This is a specialized customer service department number that checks for quality control stuff so if you just started with t-mobile they call to check on your service to see if you are having any issues, and if they can do anything for you. I changed rate plans but have been a 20 yr customer and they called to see if there was anything they could do for me. They are awesome! This department is super helpful!!
I called the number back and it is a T-Mobile number, it's the number for are a higher tier level of customer service, it's legit. I also told them they might want to make an official reply here, as a number of people say it's a scam -- IT IS NOT.
