Forum Discussion
Calls from 866-612-2490
Hello, Keep getting calls from 866-612-2490 and it says it is from Tmobile customer support to check on the feedback. Is this a spam or a genuine tmobile call? Has anyone else these received calls...
This is a specialized customer service department number that checks for quality control stuff so if you just started with t-mobile they call to check on your service to see if you are having any issues, and if they can do anything for you. I changed rate plans but have been a 20 yr customer and they called to see if there was anything they could do for me. They are awesome! This department is super helpful!!
So people need to understand that scammers can spoof phone numbers. This is legitimate T-Mobile number. I'm on the phone with them now cause I've had multiple issues with T-Mobile service.
She never asked for a pin or password.
So just be careful with who you are talking to.
