Forum Discussion
calls from jail
so my friend currently is in county jail and has been calling me for months and i have been getting the calls until recently, however the past maybe 2 months or so he has called several times where i...
We were seeing the issue where the prison phone call would basically not ring the phone, but just go right to voicemail. Tried all the things that are detailed in many places regarding this issue... turn off scam blocking, etc.
Eventually we figured out a workaround to allow prison calls to a Tmobile phoneline.
I'm not going to do a detailed process, just the basic steps:
1) Set up a gmail/google account if you don't have one. Tie your tmobile number to this account.
2) Then get a google voice number https://voice.google.com
3) Set up your tmobile number within Google voice - might already be there from step 1.
4) Set google voice number to forward to the Tmobile number.
5) Ensure the prison has the google voice number setup in the authorized list.
6) Prisoner now calls the new google voice number and it rings on your Tmobile line.
You can do this all from a PC, or could probably also do it from Google and Google Voice apps you can put on your phone.
NOTE - you need to use the google voice number at least once every 30 days to keep it active. You should get a reminder in gmail if you don't. You can keep it active by simply going into voice site and sending a text from the number or doing a call.
