Forum Discussion
Can't download bill anymore!
Hello. Disgruntled customer here... Since the website redesign I can no longer download my bill. When I click the (erroneously labeled) download button, it opens a new tab with some stupid "...
Thank you for all of the information! Sadly, this is where I really do need to recommend that you reach out to care. They will be able to log in to your account on your behalf and see if the problem replicates itself when they try to load the bill. They will also be able to submit a ticket to engineering and send out a copy of the paper bill if you'd like. I'm really sorry that I couldn't be more help but I do wish you luck!
Hello magentatechie,
That is the trouble... It doesn't download a file at all. It is loading the PDF inside an iframe on the webpage and is using some URL obfuscation technique for loading the PDF. When I ask the PDF viewer to save the file, it isn't able to save a file.
Thanks! -Peter.
