Forum Discussion
Email says I 'deleted my account' but I didn't!
I just got a email saying "You recently deleted your Mobile Internet account." but I haven't made ANY changes to my account, so what's going on here!? Just for reference, yes, I checked to mak...
You may be the victim of a "port out" fraud. Do you know if your account had a port out PIN? A port out fraud is a way for criminals to gain control of your cellular number in order to be able to validate password changes to bank accounts, etc. Have you set up your account login on T-Mobile.com? If not, I'd call customer service.
This forum is not customer service. It's a community forum. The people here (many of whom, like myself, are just customers) do not have access to your account records. Contáctanos
I already checked everything, it's a legit email as far as I can tell. My spouse got the exact same one. I was hoping someone had an idea what this is about. Why did we get these emails, claiming that WE had done something to our accounts when we have not? I really didn't need the extra stress of this, right at the beginning of the month, especially right now.
