Forum Discussion

justsotiredfrie's avatar
justsotiredfrie
Network Novice
Hace 5 años

Email says I 'deleted my account' but I didn't!

I just got a email saying "You recently deleted your Mobile Internet account." but I haven't made ANY changes to my account, so what's going on here!? Just for reference, yes, I checked to mak...
  • Anonymous's avatar
    Anónimo
    Hace 5 años

    You may be the victim of a "port out" fraud. Do you know if your account had a port out PIN? A port out fraud is a way for criminals to gain control of your cellular number in order to be able to validate password changes to bank accounts, etc. Have you set up your account login on T-Mobile.com? If not, I'd call customer service.

    This forum is not customer service. It's a community forum. The people here (many of whom, like myself, are just customers) do not have access to your account records. Contáctanos

Ian_Keywary's avatar
Ian_Keywary
Network Novice
Hace 5 años

Your T-Mobile Account has been updated

desde: no-reply@t-mobile.com
para: MY EMAIL
fecha: Jun 10, 2020, 12:05 AM
subject: Your T-Mobile Account has been updated
security: syniverse.com did not encrypt this message Más información

 

  T-Mobile T-Mobile USA, Inc.
https://mim.t-mobile.com
 
 T-Mobile Confirmation: Plan Cancelled
 

Thanks for using T-Mobile!

You recently deleted your Mobile Internet account. If you would like to create a new account at a later point in time, you can use the T-Mobile ID username and password that you've already set up. Just click, 'Already have a user ID' when you set up a new account.

 

Atentamente,

Servicio al Cliente de T-Mobile

On an iPad click Settings - Cellular Data - View Account. On all other Mobile Internet Devices go to https://mim.t-mobile.com.
 
 

Este es un email automatizado. Por favor, no respondas.
Si tienes preguntas acerca de tu servicio T-Mobile, llámanos al 1-800-937-8997.

 

 

 

 

…

 

And you want us to contact t mobile and let them know there’s a scam going around?

 

How exactly? Call them?

 

Put in a typing option for contact to tmobile you monsters.