Forum Discussion
Employee Review
- Hace 7 años
Hola @magenta4753749 and thanks for posting.
We don't really have an official employee review option here on support. If you'd like, you can reply to my private message and I'll make sure I get your review sent to the right folks on my internal team. We always appreciate any feedback so please let me know. ¡Gracias!
My device is eligible for a trade in and I do a get discount if I trade it. But I do not get Half Off when I trade it in on any plan like the ad says. If they were being honest the ad would read, iPhone 13 Pro & AirPods UP TO HALF OFF when you trade in an eligible device on any plan. Saying the customer gets Half Off with the trade in of an eligible device directly states that the customer gets Half Off, not $100 off, not $200 off, but Half Off.
So why is it that I am offered $100 off on my trade in which is a device that is eligible for trade in? Didn't they say I would get Half Off when I trade in an an eligible device? It's because the customer only gets Half Off on a trade in of an eligible device IF the device is an iPhone 12. So of course the ad could also have said, Half Off if you trade in an iPhone 12. That would have been honest.
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