Familywhere location inaccuracy

Mahollowman wrote:

Im having a similar issue that started when i ordered a brand new TMO OnePlus 7 Pro Mclaren 5G… I already had the 4G 7 Pro … I took my sim card out of the old phone after transferring all my stuff to the new phone … Put sim in new phone and then handed down my old phone (after a factory reset) to my daughter using the sim card out of her Samsung S9… Now when i try and locate her, it gives me 2000 yd radius ...yet the other 4 phones on the plan can be tracked to an exact location. Do i need to reinstall the app to reconfigure something in either phone. I made sure the High accuracy tab was checked on both phones location services and i checked all the app permissions and they are set to always be allowed all the time. And yes i am super disappointed i have to turn off my 5G just to get my phone to work at all. The 5G sucks now..What happened to all these 200+mbps speeds i saw being posted, cause i'm sure not getting them.  

I did finally find the service provider location in my Samsung s20 & was able to change the access to allow all the time, that fixed this issue. Go to settings, then location, I clicked on app permissions, within there it shows all apps & their access, scroll till you find the service provider location, click on it to change the setting. This took me awhile to figure out so I wanted to post my find for anyone else it could help. :)