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emaldo1983's avatar
emaldo1983
Newbie Caller
Hace 7 años

FamilyWhere Is ruining my life!!

so im a 34 year old woman who has a spouse that constantly uses the FamilyWhere app to track my location. That alone is extremely annoying. But what's worse is that it's oftern not accurate and tells him I'm at places that I am not. I'm not a child that needs to be tracked. does anyone know of an outside app that can completely block my gps signa? Turning off my location services on my iPhone doesn't work. Please I'm so sick of fighting over the results it gives him.  I called tomobile to ask them for help all the rep said was that he could disable my short codes, which would block the app. But since my spouse is the account holder all he had to do was call T-Mobile and reverse what I did. This is hell!!! Please someone any help is appreciated.

  • ¡Hola!

    First off, I'm so sorry about your situation, I can't imagine how frustrating that is. 😥 Unfortunately, FamilyWhere doesn't only use GPS, it uses a few different ways to track you, so GPS alone won't block your location. If the account holder insists on keeping the application on your device, having your location on will actually provide a more accurate reading if part of the problem is the results. This site here will give some insight - https://tfw.support.safely.com/hc/en-us/articles/204119066-My-locations-are-inaccurate-

    That will yield more accurate results, however the only real way to stop the location tracking is to be the primary account holder and have it removed. 😥

    I wish there was more we could do to assist.

    -Lauren