Forum Discussion
How do I redeem Netflix on us if I have an existing Netflix account
This isn't as clearly documented as it probably should be. I have a Netflix account. I have an eligible T-Mobile plan for "Netflix on Us". What is the entire process, soup to nuts, on 1) enabli...
Everything you need to know is here: Netflix por cuenta NUESTRA
LaRench wrote:I had the same problem, the instructions don't follow the options T-mobile gives you, so I agreed to paying through T-mobile but as not sent to link with my existing Netflix account. All "help" topics take me back to the same discussions or information. I'm now on hold with a 2-hour wait time to try and sort it out!!!!
T-mobile needs to post correct instructions so they have less frustrated customers on hold to fix the problems they created. I'm currently not feeling that I'm one of the "happiest customers".
Same exact thing happened to me; went through the whole set up process as described via the app and on here: https://www.t-mobile.com/support/plans-features/netflix-on-us
Never received a "Go To Netflix" link no matter what I tried. Now I am also on hold waiting for somebody to help me.
Was your issue resolved?
