Forum Discussion
Incapsula Error Code 16 - Access Denied T-Mobile.Com
When visiting T-Mobile.com I get the error code below: I am not using a VPN or Proxy on my end. To be clear, I've never had issue until I visited T-Mobile.com from a public hotspot nea...
Thanks for clarifying. I know that we do have a process for reporting these types of issues but we would need access to your account to gather the details. Unfortunately, we do not have that ability here on a public user forum but if you have a Facebook or Twitter account, you can message our T-Force team using the links in my signature. They are going to need to do a help desk ticket with our web support teams for this one.
I will say, this is a ridiculous issue which should not be happening. I can't even work using this WiFi. So many sites are blocked. How can I get this resolved besides changing ISP's?
