Forum Discussion
Turn off mobile data from t-mobile.com account
I'm trying to figure out how to turn off mobile data on my child's device from my t-mobile account page.
I don't want to install a separate application, I don't want to have to take the device from them.
I just want to shut down their mobile data access, using my t-mobile account interface. I have circle on our wifi - so that is easily done.
Is this something I can do from the t-mobile.com web site?
Gracias
In your MyTmobile account go to account, line usage then click on the manage data and there's an
option for no data.
markdesign wrote:
I just tried this, but it still has data.
how long does it take before it takes effect?
are they by chance connecting to a different data source? wifi possibly?In your MyTmobile account go to account, line usage then click on the manage data and there's an
option for no data.
Hola there!
One of our awesome Pillars posted some great info. Have you given that a shot to see if that helps?
I just tried this, but it still has data.
how long does it take before it takes effect?
fireguy_6364 wrote:
markdesign wrote:
I just tried this, but it still has data.
how long does it take before it takes effect?
are they by chance connecting to a different data source? wifi possibly?
Looks like it finally took after an hour.
