Forum Discussion
Incoming numbers appear as international numbers
Feb 21, 2019 - We are seeing a problem for the last few months where local / US numbers are appearing as international incoming numbers. The issue seems to appear only on our T-Mobile iPhones. El...
After everything you've described, I think the ticket is the best bet. You could try removing/readding the existing contacts this happens with but I understand this wouldn't account for the numbers that aren't saved in your list. We'd need our engineers to continue to investigate this further after looking over your tickets.
I have been working with T-Mobile tech support. The reset the caller the ID on all the phones (disable / re-enable / re-entered the names) and reset the Home Locator Registry. it has been 3 days and it *seems* to have fixed the problem on the phones. We are monitoring and will wait for a full week from today before closing the ticket.
