Forum Discussion
Moving VVM to new phone
Had VVM on old phone (Android 6) and about 2 dozen saved voicemail messages. Transferred everything to a new phone (Android 10) but VVM app shows only one voice message from about a week ago (be...
You can find steps to save visual voicemails here: App de Correo de voz visual de T-Mobile | Asistencia de T-Mobile. But saving the voicemails won't make them accessible in the Visual Voicemail app on your new phone, it only lets you download the file.
Have you tried forwarding the voicemail using email? That should let you confirm what file extension is used.
I've actually got 65 vms. I can save each one and transfer them, but it's going to take a very long time.
I can try to search the old phone for the files, do you know what the file name format is? I searched for .amr and found nothing. I looked through all the folders and didn't see anything that might be the vvm folder, perhaps it's a hidden folder? The VVM app has no settings that might give a clue where the files are stored.
