Forum Discussion
Moving VVM to new phone
Had VVM on old phone (Android 6) and about 2 dozen saved voicemail messages. Transferred everything to a new phone (Android 10) but VVM app shows only one voice message from about a week ago (be...
You can find steps to save visual voicemails here: App de Correo de voz visual de T-Mobile | Asistencia de T-Mobile. But saving the voicemails won't make them accessible in the Visual Voicemail app on your new phone, it only lets you download the file.
Have you tried forwarding the voicemail using email? That should let you confirm what file extension is used.
I realize I can export the voicemails and save them as emails, but my goal is to transfer them to VVM on the new phone so I have them all in one place with all the new voice mails. If I try to forward a vm, the email attachment is .amr type, but I find no amr files on my old phone. They are stored there somewhere, but apparently not in amr format by default. Each time I chose "Forward to" for a vm, it creates a amr file in a VVM/TEMP folder.
