Forum Discussion
Need receipt for phone purchase
Hi, I am going to be taking my son's phone into an apple store to be looked at. The email said we may need proof of purchase. Can I get a copy of purchase receipt?
Have you looked on your MyT-Mobile account? I can tell you that this is a user supported forum and the T-Mobile employees that help and moderated on this site don't have account access. If not on your My T-Mobile account you will have to contact T-Mobile thru one of these channels; Community-2153
RESOLUCIÓN:
- Login to your T-Mobile account @ T-Mobile.com
- Click your "Login ID" in top right corner
- Choose "Account History"
- Then change drop-down from Past 90 Days to All 24 Months
- Choose Category "Documents"
- Look for entries similar to "Credit / ATM Receipts"
- Then you can search from most current up to 24 months past
If you need anything further or older you will need to contact T-Mobile Customer Service.
