Forum Discussion
Phone Shut Off Before Payment Plan Date, Service Never Returned Even When Paid in Full
Hey, so I set up a payment arrangement for my phone bill this month, due in full at the start of September rather than August 25th. The plan just… never took, so I was charged a late fee and my phone...
Grannaof3 wrote:Why amn I being charged a late fee> I have my bill set up to come out 3-2-2023 and you always run it before and if there isnt enough noney u then charge me a late fee. MNy money is deposited on the 3rd so why are you doing it before the due date? Very unhappy. This has happened twice. Dont let it happen again or I will change companies. U need to credit mny account for late fees. I have been with this company for several years. Please get back to me.
Your due by date is basically your deadline to pay before late fee or suspensions happen. Your bill is actually posted much earlier than that tho
